Contact information
Last updated: June 22, 2026
At Reemes Music, we’re here to help with product questions, order support, shipping updates, returns, refunds, and general customer service.
If you need assistance, please contact us using the information below.
📩 Email Support
For order questions, product support, returns, refunds, or general inquiries, please email us at:
When contacting us about an order, please include your order number so we can assist you faster.
📞 Phone Support
You can also contact us by phone:
+1 505-523-2301
If we are unable to answer immediately, please leave your name, phone number, order number if applicable, and a short message. We will do our best to respond as soon as possible.
🌐 Contact Page
You can reach us through our online contact page:
https://www.reemesmusic.com/pages/contact-us/
Please include clear details about your request so our support team can help you properly.
🕒 Support Hours
Our customer support team reviews messages during regular business days.
Business days: Monday to Friday
Closed: Weekends and major holidays
Response times may vary depending on order volume, holidays, or the type of request.
🛒 Order Support
For questions about an order, please include:
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Your order number
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The email address used at checkout
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Your full name
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A clear description of the issue
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Photos if the item arrived damaged, defective, or incorrect
This helps us review your request faster and provide the best possible solution.
🚚 Shipping & Tracking Support
If you need help with tracking, delivery status, shipping updates, or a delayed package, please contact us at:
Please include your order number and tracking number if available.
🔄 Returns & Refunds
For return or refund requests, please contact us before sending any item back.
Returns must be requested within 30 days of delivery and must follow our Return & Refund Policy.
Please email us at:
Include your order number, the item you want to return, and the reason for the return.
📦 Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please include:
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Your order number
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Clear photos of the item
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Clear photos of the packaging
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A short description of the issue
Please keep the original box, labels, packaging, and protective materials until the issue is resolved.
📍 Business Information
Reemes Music
Operated by WZLCD LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA
Email: contact@reemesmusic.com
Phone: +1 505-523-2301
Contact Page: https://www.reemesmusic.com/pages/contact-us/
✅ We’re Here to Help
Whether you have a question before ordering or need support after your purchase, our team is ready to assist you.
For the fastest support, please contact us by email and include all relevant details about your request.